1. Introduction

Welcome to LM Electrical and Plumbing 🗲🚽. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. POPIA (Protection of Personal Information Act) Compliance

In accordance with the Protection of Personal Information Act, No. 4 of 2013 ("POPIA") of South Africa, we are dedicated to safeguarding the personal information of our users and clients. Any information gathered via our contact forms or on-site cookies is processed lawfully, reasonably, and in a transparent manner that does not infringe on your privacy.

3. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website, products and services.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

5. Web3Forms & Analytics Services

We utilize third-party services such as Web3Forms for processing secure email submissions from our contact forms, and Google Analytics for measuring our web traffic and user engagement. These processors compile technical data in compliance with standard POPIA guidelines and will never sell, lease, or distribute your email addresses or phone numbers to unauthorized marketers.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our information officer at:

Email: info@lmelectricalandplumbing.co.za
Phone: 076 268 7341
Address: Pretoria, South Africa